Overall Score – 4.5/5 – The scores for eSmoke electronic cigarette were overall very favorable. There are a few minor areas that can be improved, however. The company is very proud to that is both tested and made in the United States, and its customer service department is one of its shining spots. The eSmoke Electronic Cigarette offers a very easy draw and has a number of nicotine levels for the greatest range of satisfied ecigarette users. In addition, the company offers a several different flavors including some that are more exotic and others that can be described as fun and tropical. Shipping is fast and free, which is a major bonus. Coupons and discounts will bring the prices for the eSmoke down considerably.
Presentation and Packaging – 4.5/5 - The outer packaging materials for the eSmoke eSmoke Electronic Cigarettes are basic but still very well done. Inside of that box, however, is the real outstanding achievement. The basic package looks like a space age pack of cigarettes with a metallic, silvery appearance. That package is meant to hold several ecigarettes as well as the charger in a stylish and handy way. You don’t have to deal with a bulky appearance or an inconvenient way to carry what you need along with you. Because it is the same size as a traditional cigarette package, it fits in a pocket or a handbag simply and easily. But, it does look attractive and can be customized once you get it home if you have a little bit of creativity.
Flavor – 4/5 - The flavor of the eSmoke Electronic Cigarette may depend on the level of the nicotine that you are choosing. There are five nicotine levels from zero milligrams all the way up to 24 milligrams for a full, traditional cigarette experience. The flavor tends toward the bold in most cases, however, there are a few of the more exotic flavors that are more mild than others. For the person who has an adventurous palate, there are enough flavors to choose from, so if one is not enough, there is always another to try that might be the perfect choice.
Flavor Variety – 5/5 – While other brands may have as many as 20 different flavors to choose from, eSmoke focuses on eight of the most popular flavors. Those include basic tobacco, menthol, vanilla, coffee, apple, strawberry and chocolate. With the ability to choose the nicotine level as well as the flavor, it is the same as having a personally made, designer electronic cigarette. When you order your original package, you get standard flavors but you can order your choice of flavors when you reorder the refill cartridges.
Vapor Volume – 5/5 – This is one category where the eSmoke Electronic Cigarette has to be given perfect scores. Unlike other electronic cigarettes on the market, there is no denying that great vapor volume is one of the key attractions to the eSmoke. From the first draw to the end of each cartridge, you get a mouth-filling, rich-feeling vapor that has the same texture and sensation as traditional cigarette smoke without any of the offensive odors and dangerous chemical toxins. Unlike other brands, the final few drags on each cartridge do not change flavors or vapor volume so you are not left unsatisfied.
Battery Life – 4.5/5 – While the eSmoke Electronic Cigarettes battery technically has a long lasting life, there are some issues that can be remedied to make it perfect. First, the battery charges quickly and lasts a comparable length of time as other brands on the market. But, the problem comes with the inconsistency among the batteries. While one might hold a charge for four to six hours, the next one might only last two to three hours. Another might hold a charge for over six hours. It is the not knowing that is really problematic and the reason that the category had to be scored slightly lower. Over all, though, the battery life is usually perfectly fine. Included in the package are a number of additional chargers, including a car charger and a USB cord.
Value – 4/5 - The score for the value of eSmoke is lower because the price is at the high end of the industry. While there are certainly some discounts that can take the price down, it is still something that cannot be overlooked. The company takes great pride in producing their products in the United States, but that does not change the fact that the price may steer some customers to other brands. When ordering refill cartridges, it is best to order in bulk, which brings their cost down dramatically as well. It might be best to stick to smaller packages of the flavors until you know which ones you like and which ones you can do without. The eSmoke Electronic Cigarette website indicates that the typical cartridge will replace around 30 cigarettes or slightly more than a full pack of cigarettes. Again, this is individual, and may not be the real experience for all customers. There are two kits to choose from including the Pro kit and the Sensations kit. In addition, there is a disposable option for those who prefer those. In addition, there is a 30 day money back guarantee in the unlikely event that there is a problem with one of the items in your order. But, there is also a lifetime warranty, which keeps the customer safe from any problems that might develop. Again, this is where the top of the line customer service department comes into play, allowing any problem to be handled quickly and simply without worries from the customer.
Shipping – 5/5 - How could you complain about free shipping? When you couple free shipping with fast and accurate shipping, there is nothing but a perfect score to be given here. If there is a problem with your order, a quick call to customer service will fix that problem right away. There have only been a few complaints on the website in the area of shipping, but those have been minor issues that are not necessarily the fault of eSmoke. Once the order has shipped, the role of the eSmoke Electronic Cigarettes organization is minimized and it is the responsibility of the shipping carrier to complete the assigned job. For refills, it is a better idea to order at least two to three weeks before the date that you are expected to run out of cartridges so that you are not stuck without them. During certain conditions and seasons, expect shipping delays and plan accordingly. It is also important to consider where you are located and where the eSmoke Electronic Cigarettes is being shipped from when estimating delivery times.
3 positive user reviews 0 negative user reviews.